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Payments & Shipping

At UAE Dubai, we want you to have a memorable and enjoyable online shopping experience. Hence, we’ve made our payment policy easy to comprehend. We list a few products on our website that can be arranged for you on-demand but may not always be readily available. For such products, you have to pay 50% of the cost up front and the rest at the time of delivery.

For shoppers’ convenience, we have multiple payment methods:

CASH ON DELIVERY

We know our customers value stress-free payments; hence we offer you the facility to pay with cash. At the confirmation of an order, you will receive a call from our sales agent for delivery and payment details. However, our Cash on Delivery facility is currently only available in Dubai. We’re also working on expanding to other cities, but for now, the COD service for those areas is limited to orders under AED 2500.

CREDIT / DEBIT CARD

We offer you hassle-free, quick, and easy payment solutions at your fingertips with the acceptance of all Visa, American Express, and MasterCard transactions. However, 2.5% bank charges will be applied to online payments as well as offline payments made through credit/debit cards on POS machines.

ONLINE BANK TRANSFER

We choose RAK Bank in our payment network due to their wide-range availability across the UAE for your ordering convenience. So, you should select “bank transfer” as the payment method while placing an order. You will receive our bank account details via email, and we will process the order after payment confirmation.

RAK BANK

AKCELL ELECTRONICS TRADING LLC
A/C No: 0332 7036 62001
IBAN: AE6104 000003 32703 662001
SWIFT CODE: NRAKAEAK

SHIPPING INFORMATION

Nothing beats the convenience of shopping online and receiving your order at your doorstep. Customer comfort is our priority, so we offer nationwide free shipping unless suggested otherwise by our team. We also work with the best couriers to ship your orders.Locally available products will be delivered within 24 hours (for orders placed before 3PM) to customers in Dubai but will take 2-3 working days to be delivered to other cities. Some unexpected circumstances can cause the order to be delayed by up to 5 working days. On-time deliveries are subject to clearance of payment.On-order products usually take 5 to 15 days to ship (depending on import region), or our sales team may also specify the delivery period at the time of order confirmation.
UAE Dubai cannot deliver on Sundays and Public Holidays.
We highly recommend that the customer thoroughly inspects the product in front of the delivery person to avoid any disputes. Team UAE Dubai will not be responsible afterward in case of an empty package or damaged product.

We want you to have a memorable and enjoyable shopping experience. This is why we have tried our best to make the payment policy as easy as possible for you. We list few products on our website that we can arrange on demand but they are not readily available locally with us. Customers have to pay 50% of the cost upfront and the rest at the time of delivery for such products.

For shopper convenience, we have multiple payment methods:

Cash on Delivery

We know our customers value a stress-free payment mode hence we offer you to pay with cash. On confirmation of order, customer will receive a call from our sales agent for delivery and payment. At the moment Cash on Delivery is only available in Dubai and we are working on expanding to other cities as well. For now, only orders under AED 2500 are available on Cash on Delivery to other cities.

Credit / Debit Card

Enjoy a hassle-free, fast and easy payment solution at your fingertips with acceptance of all Visa, American Express and MasterCard. 2.5% bank charges will be applied on online payment as well as offline POS machine through credit/debit cards.

Online Bank Transfer

We choose RAK Bank & MAMO Pay in our payment network because of their multiple branches all over UAE for customer’s convenience. While placing order, choose “bank transfer” as payment method. Customer will receive our bank account details via email and we will process the order after receiving payment acknowledgement.

RAK BANK

AKCELL ELECTRONICS TRADING LLC
A/C No: 0332 7036 62001
IBAN: AE6104 000003 32703 662001
SWIFT CODE: NRAKAEAK

Note: Team AKCELL Trader aims to provide competitive prices to customers but unfortunately it’s difficult to sustain due to worldwide shortage of products or any other unforeseen incident which can cause prices to fluctuate. In such cases we can share the new prices with the customer at time of purchase and the order will process with mutual understanding.

SHIPPING INFORMATION

Nothing beats the convenience of shopping online and receiving your order at your doorstep. Customer comfort is our priority which is why we offer nationwide free shipping unless specified by our team. We use the best couriers to ship your orders.

Locally available products will be delivered within 24 hours (for orders placed before 3PM) to customers in Dubai but will take 2-3 working days to be delivered to other cities. Some unexpected circumstances can cause the order to be delayed by up to 5 working days. On time deliveries are subject to clearance of payment.

On order products usually take 5 to 15 days to ship (depending on import region) or our sales team may also specify delivery period at the time of order confirmation.

AKCELL Trader cannot deliver on Sunday and Public Holidays.

We highly recommend that customer thoroughly inspects the product in front of delivery person to avoid any disputes. Team AKCELL Trader will not be responsible afterwards in case of empty package and damage product.

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