Privacy Policy

ABOUT THIS POLICY
  • The privacy policy (herein referred to as “the policy”) is meant to help you understand when and how we use the personal information that you or others provide to us. It is applicable to all the information which you may provide while using UAEDubai (herein referred to as “the site”), any information you provide will only be used in accordance with this privacy statement.

WHAT INFORMATION IS OR MAY BE COLLECTED FROM YOU?

  • UAEDubai.ae collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our Site and other sites accessible from them. We also collect information about the transactions you undertake, including details of payment cards used. We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and Site use, which enables us to improve the service we provide. We will collect only such information as is necessary and relevant to us to provide you with the services available on the Site.

CREDIT CARD DETAILS:

  • We do not keep any credit card details in our database or server, which is processed through an SSL environment.

ANONYMOUS INFORMATION

  • We will automatically receive and collect certain anonymous information in standard usage logs through our Web server, including computer-identification information obtained from “cookies” sent to your browser from:

    • Web server cookie stored on your hard drive
    • An IP address, assigned to the computer which you use
    • The domain server through which you access our service
    • The type of computer you’re using
    • The type of web browser you’re using

    UAEDubai.ae uses cookies for several purposes; for instance, to enable us to simplify the logging on process for registered users, to help ensure the security and authenticity of registered users, to provide the mechanisms for online shopping, and to enable traffic monitoring, etc.

    Non-registered visitors of the Site are sent anonymous cookies to keep track of their browsing patterns and build up a demographic profile. While you do not need to allow your browser to accept cookies in order to browse much of our Site or to access many of our services, you must have cookies enabled if you wish to shop online at any of or access any areas reserved for registered users.

    Most browsers allow you to turn off the cookie function. If you want to know how to do this, please look at the help menu on your browser. As described above, this will restrict the UAEDubai.ae services you can use.

PERSONALLY IDENTIFIABLE INFORMATION

  • We may collect the following personally identifiable information about you like:

    • Name including first and last name
    • Mobile phone number and contact details
    • ZIP/Postal code
    • Demographic profile (like your age, address)
    • Opinions on the features on our Site

    You can terminate your account at any time. However, your information may remain stored in archive on our servers even after the deletion or the termination of your account.

USE OF PERSONAL INFORMATION

  • The personal information we collect is generally used to process your requests or transactions, provide you with high-quality service, tell you about opportunities we think will be of interest, and understand your needs so that we can serve you better. For example, we may use your telephone number, your email, or your postal address to alert you about:¬†

    • Product recalls or safety issues¬†
    • Special opportunities and programs

    We also may use the personal information we collect to provide you with promotional information, which is the information we believe will add value to your shopping, such as coupons or promotions. If you prefer not to receive Promotional Information from us, we make it easy for you to let us know. You may contact us at any time to decline Promotional Information (see Choice below).

HOW LONG WE RETAIN YOUR DATA

  • If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can automatically recognize and approve any follow-up comments instead of holding them in a moderation queue.

    For users that register on our website (if any), we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

  • If you have an account on this Site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any information you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

SHARING PERSONAL INFORMATION WITH OTHER ORGANISATIONS

  • We may share personal information with other organizations in the following circumstances:

    • If any applicable law or a public authority says we must share the personal information;
    • If we need to share personal information in order to establish, exercise, or defend our legal rights (this includes providing personal information to others for the purposes of preventing fraud and reducing credit risk);
    • To an organization we sell or transfer (or enter into negotiations to sell or transfer) any of our businesses or any of our rights or obligations under any agreement we may have with you to. If the transfer or sale goes ahead, the organization receiving your personal information can use your personal information in the same way as us
    • To any other successors in title to our business; or
    • To anyone to whom we transfer or may transfer our rights and duties under our agreement with you.

HOW WE USE COOKIES

  • A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic and lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

    We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system.

    Overall, cookies help us provide you with an enhanced website by enabling us to monitor those pages you find useful and those you do not. A cookie in no way gives us access to your computer or any of your personal information other than the data you choose to share with us.

    You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Refusing cookies, however, may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

  • Our website may contain links to other websites of attractions. However, once you have used these links to leave our website, you should be aware that we do not have any control over the other websites you visit via those links. Therefore, we cannot be responsible for the protection and privacy of any information that you provide while visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and pay close attention to the privacy statement applicable to the website in question.

PROTECTION OF PERSONAL AND CREDIT CARD INFORMATION

  • We have adopted security measures in an effort to protect personal information from loss, misuse or alteration while it is under our control. We use technical, contractual, administrative, and physical measures in an effort to protect against unauthorized access. The personal information we collect is stored electronically. Online account information is accessible only by using a password. To protect the confidentiality of personal information in your online account, you must keep your password confidential. You are responsible for all uses of www.uaedubai.ae by anyone using your password. If others have access to your computer or email, they may be able to find your password and obtain information about you (such as your address or phone number) or change information in your user profile. You should not use an email account operated by an employer because many employers have the legal right to view your email or online accounts. Please advise us immediately at customerservice@uaedubai.ae if you believe your password has been misused.

    All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

    The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

    Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.

AGGREGATE DATA, DATA ANALYTICS AND SOCIAL MEDIA FUNCTIONALITY

  • We may aggregate personal information and remove any identifying elements in order to analyze patterns and improve our marketing and promotional efforts, to analyze Platform use, to improve our content and product offerings, and to customize our Platforms’ content, layout, products and services, and we may appoint third parties to do this on our behalf, as set out above.

    We gather certain usage information like the number and frequency of visitors to our Platforms. This information may include which webpage you just came from, which webpage you next go to, what browser you are using, your device, and your IP address. We only use such data in the aggregate. This collective data helps us to determine how much our customers use parts of our Platforms and do research on our users’ demographics, interests, and behavior to better understand and serve you.

    If you use buttons on our Platforms linked to social media or similar sites (for example, “Like” and/or “Share” buttons), content from our Platforms may be sent back to that other website or service and, depending on your privacy settings, may be privately or publicly visible (for example to friends, followers, or generally to anyone who has access to your profile page).

Changes to this Statement

  • We reserve the right to change this privacy statement at any time but will alert you that changes have been made by indicating at the top of the privacy statement the date it was last updated. We encourage you to review our privacy statement to make sure you understand how the information you provide will be used. If there is ever a material change to how we use the information you provide and the new uses are unrelated to the uses we disclose in this statement, we will communicate the changes in advance.

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